How to get help

The maker of Pacero answers personally, usually within a day and faster on weekdays.

1.Write to us

Email: r.bezaev@gmail.com. Telegram: @rbezaev.

If your question is about a specific plan or workout, attach a screenshot: that way we sort it out in one email, not five.

2.Payments and refunds

You buy a training cycle in the app through the App Store, and Apple handles the payment. To request a refund, use Apple's Report a Problem page, or write to us and we will help.

3.Your data and deleting your account

You can delete your account yourself in the iOS or Android app: Profile → Delete account. Your plan, workouts and health data are deleted with it; payment records are kept as the law requires.

Requests about personal data, such as withdrawing consent, correcting or deleting data, are accepted at the email above. The procedure and timelines are in the Privacy Policy.